1. Application Form

Clients are required to fill the essential details of the organization in the application form and share with the marketing team for further review.
Responsibility: Marketing Team

2. Contract Review

Our quality team reviews the client requirement and calculates the feasibility & man-days to be delivered in the Stage I Audit & Stage II audit.
Responsibility: Quality Team

3. Quotation / Agreement to Client

Based upon the contract review, Client are required to sign the quotation and legal agreement with the marketing team.
Responsibility: Marketing Team

4. Invoice Preparation & Sending
Accounts team generates and shares the invoice to the client to collect certification fees.
Responsibility: Accounts Team

5. Stage-I Audit Planning & Confirmation) –
Based upon the Contract review, Planning team plans the audit date by confirming with the client and auditor as well share the audit release to confirm the both. Detailed audit plan is created by Lead auditor and shared with the client.
Responsibility: Planning Team

6. Stage-I Audit & Audit Report Preparation

Assigned audit team reviews the manual & procedure to understand the organization process and verify that organization have required process or not. Audit team also visits the site and verify the scope of the certification. In Stage I audit, audit team actually verifies the preparedness of the organization for Stage II audit. Based upon the evidences, audit team prepares the report and submit it to the operations team of SIS Certifications and provide the audit finding report to client.
Responsibility: Audit Team

7. Audit Set & NC Closure Receiving

During the audit process, SIS operations team shares audit set for filling, signing and stamp by
the client. SIS Operations Team requests the client to submit Audit Set and Closure of the Audit Finding given by the Audit Team to the operations team after the audit.
Responsibility: Operations Team

8. Stage-I Report & NC Closure Review

After the audit, Operations team forward the audit report to the Quality team to review the
report. When audit report is found adequate, Quality recommends the Operations Team to
proceed further with scheduling Stage-II audit for the client.
Responsibility: Quality Team

9. Stage-II Audit Planning & Confirmation

After the successful completion of the Stage I Audit, Planning team plans the audit date by
confirming with the client and auditor as well and share the audit release to confirm the both.
After the sharing the release, Audit Team also provide a detailed audit plan to client. Audit Plan
help the client to prepare themselves for the audit.
Responsibility: Planning Team & Audit Team

10. Stage-II Audit & Audit Report Preparation

Assigned audit team reviews the implementation of the process reviewed in the Stage I and also the Closure status of the findings. Audit team also visits the site and verifies whether, the activities are performed as per the Standard and Organization requirement or not. In Stage II audit, audit team actually, verifies the implementation of the organization. Based upon the evidences, audit team prepares the audit report and submit to the operations team of SIS Certifications and provide the audit finding report to client.
Responsibility: Audit Team

11. Audit Set & NC Closure Receiving

During the audit process, SIS operations team share audit set for filling, signing and stamp by
the client. SIS Operations Team request the client after the audit to submit Audit Set and Closure of the Audit Findings given by the Audit Team to the operations team.
Responsibility: Operations Team

12. Stage-II Report & NC Closure Review

After the audit, Operations team forward the completed audit report including successful closure of NCs raised received from client to the Quality team to review. When audit report is found adequate, Quality recommends the Operations Team to proceed further.
Responsibility: Quality Team

13. Payment Confirmation

Accounts team confirms the Operations team for proceeding further.
Responsibility: Accounts Team

14. Decision Making

Decision is taken by the DM team for the issuance of the Certification after receiving confirmation from Operations and Accounts team.
Responsibility: Decision Making Team

15. Payment Confirmation

After getting the Approval from the DM team, Draft is issued to Client for approval. After
getting the Approval, Operations Team issues the certificate and updates the database.