Evolution of ISO 9001 Certification ‘Safety brings first aid to the uninjured’ The latest version of ISO 9001 Certification is known as ISO 9001:2015 Certification. It was first published in 1987 and last revised in the year 2015. What is ISO 9001:2015- Quality Management System? ISO 9001:2015 certification is a quality management standard that demonstrates the organization’s ability to provide products and services that meet customer and legal requirements. It is a set of policies, procedures, and processes to implement and maintain a quality management system within the organization. ISO 9001 standards provide management tools and techniques to improve customer satisfaction and assist organizations in increasing efficiency. Quality management functions to achieve Quality Assurance and Quality Control. Quality Assurance aims to design processes to produce products and services of appropriate quality and focuses on every aspect of the system, including suppliers and customers. Quality Control focuses on operations related to producing the product or services and intends to eliminate factors that might cause undesired outputs. Importance of ISO 9001:2015 Certification ISO 9001 Certification is a universal standard for Quality Management System and one of the most used ISO standards. Over 1.1 million certificates have been issued in 178 countries. 85% of the certified organizations report benefits, such as higher demand for products and services, increased market share, and improved business operation. Organizations with ISO 9001 Certification are more competent and pay 7% more on average.   ISO 9001 certification is the only standard in the ISO 9000 family of standards that requires certification. An entire organization seeks Certification, but the scope of the QMS can be accommodated to improve performance at a particular facility or department. ISO 9001:2015 Quality Management and its All Major Aspect in a Business Quality management is a key to success when we talk about business growth and its performance. That promotes client relations and plays a role in the well-being of business. To ensure the success of a business the quality of products and services will be maintained at all levels. This includes the planning, decision, and quality of procedure. Quality is not only about ensuring the final product but also includes the process and the efforts behind the result. Higher profitability is a crucial part of great quality. Higher quality promotes higher profits. And for this, it requires a high investment in a market. Minor failures in a company translate into the company’s manufacturing and service costs. Earning from this prevented the company’s expenditure and increased the market share and sales. Efficient management grows the business makes it more sustainable and promotes productivity. This will help to make the changes with the competitor’s business. and promotes customer satisfaction. Customers expect the standard of product from the company they purchase, without the quality the customer will deny purchasing from you because nowadays customers keep quality over quantity and don’t waste their hard-earned money on things that aren’t worth the same. Keep quality a priority that is maintained in each and every substance in a company and enhances customer peace of mind. Higher standards of a product attract the customer to purchase back, and for this, the crucial part is to make essential changes, improve the quality, and update the product as the time and affordable, this has resulted in customer loyalty and customer coming back to you for other products. The principles of ISO 9001 Certification The ISO 9001 Certification places the concept of process management at the heart of the standard. It consists of eight core quality management principles that act as a common foundation for all standards relating to quality management. These are the eight principles:- 1. Customer focus – It evaluates the organization’s objectives and initiatives to meet customers’ needs and requirements. The principle focuses on product performance and customer service. 2. Leadership – This principle aims to establish a quality-minded culture. The top-level management plays a crucial role in establishing and maintaining work environments that engage people and achieve quality objectives. 3. Engagement of People – It is one of the essential principles of ISO 9001 certification and focuses on making employees more competent, dependable, empowered, and better. It helps in the personal and professional development of the employees by establishing effective communication within the organization. 4. Process Approach – It focuses on linking all the business processes in a single system and helps in achieving more predictable and consistent outcomes. It helps an organization focus on operations that need improvement. 5. System Approach to Management – The process approach is a part of the system approach. It focuses on developing a cohesive system and improving individual performance by understanding, analyzing, and managing interrelated business processes. 6. Continual Improvement – Improving business operations is an ongoing process. It requires an organization to identify potential risks and opportunities and formulate strategies to eliminate risks and reap opportunities. 7. Evidence-based Decision Making – It follows an evidence-based approach to the decision-making process. It evaluates all the data and implements appropriate tools and methods. The importance is given to understanding the cause-and-effect relationships and potential unintended consequences. 8. Relationship Management – Establishing good relations with relevant partners, business associates, vendors, stakeholders, and investors is significant for an organization to ensure the continuity of the supply chain. Sustained success is more likely to be achieved when the organization manages relationships with all of its interested parties to optimize their impact on its performance. Checklist for ISO 9001:2015 Certification ISO 9001 certification is an internationally accredited standard for Quality Management Systems. It requires an organization to establish effective quality management, and here is a checklist of 12 key steps that will guide you to achieve ISO 9001: Leadership Perform a Gap Analysis Defining the scope Implementation of Quality Management and Creating Quality Management System Manual Establishing effective communication within the organization Creation of an audit plan Determining and assigning roles and responsibilities Evaluating the Quality Management System and taking the actions Conduction of an internal audit Apply for stage-I audit External audit Successfully completing the Certification process   Along with the checklist there is a mandatory documentation list of iso … Continue reading ISO 9001 Certification